Frequently Asked Questions
Everything you need to know about Nexetry
How do I subscribe?
Visit our Pricing page and choose a plan that fits you. You can subscribe monthly or yearly, or use coins to unlock individual episodes.
Can I cancel my subscription?
Yes, you can cancel anytime from your account settings. Your subscription remains active until the end of the current billing period.
What payment methods do you accept?
We accept all major credit and debit cards through Stripe, our secure payment processor.
Can I watch on multiple devices?
Yes, you can log in and watch from any device with a modern web browser. We also have an iOS app available.
Do I need to pay to watch anything?
The first few episodes of each series are free to watch. To access all episodes, you can subscribe or use coins to unlock individual episodes.
What is the coin system?
Coins are a virtual currency you can purchase and use to unlock individual episodes permanently, without needing a subscription.
How do I get support?
Please visit our Support page for contact information and assistance.
Still have questions? Contact our support team